HPE System Management Homepage (SMH) Installation and Configuration

The very first post of my blog starts here with the installation and configuration of HPE System Management Homepage (SMH) on a Windows Server OS.

HPE SMH provides the health statuses of different server hardware components like Processors, Memory, Power Supply Units, Array Controller, Hard Disk Drives among others.

It pulls up hardware information from either of the 2 sources: SNMP Service or WBEM Providers. As such having either of them is sufficient. But I prefer to have them both for cases where one stops working. In such a case, I can still have the data pulled from at least one working source.

Other important use of the HPE SMH is Integrated Management Logs (IML) which gives out the details of various events that have occurred and is very useful in troubleshooting hardware issues.

Prerequisites:

  1. Physical Server: HPE Server Model
  2. Operating System: Windows Server Edition
  3. Simple Network Management Protocol (SNMP) Service Feature (Optional)
    1. For Windows Server 2008 and above: Server Manager > Features > SNMP Service.
    2. Make sure to include the Management tools for the SNMP Service , without which we will not be able to see the Security tab under SNMP Service in the Services MMC.
    3. For Windows Server 2003 and below: Control Panel (control) > Add or Remove Programs (appwiz.cpl) > Add/Remove Windows Components >  Management And Monitoring Tools > Simple Network Management Protocol.
    4. You will require the respective OS Setup CD during installation to obtain . For Windows Server 2003, luckily, we have the binaries available at http://www.netexpertise.eu/en/systems/windows/snmp-files.html
    5. Open the Services MMC (services.msc) and look for SNMP Service.
    6. Double-click the service to open the Properties and go to Security tab.
    7. Add the following 2 communities under “Accepted community names” with their respective rights.
      1. public – READ ONLY
      2. private – READ WRITE
    8. Add the loopback address (127.0.0.1) under “Accept SNMP packets from these hosts”.
    9. Once you have performed the above 2 steps, your SNMP Service Properties  – Security tab should appear as below:snmp

Procedure:

  1. Open your favorite web browser and search engine. Search for “Server Model”+”Drivers”.
  2. Click on either 1st or 2nd search result which says “Drivers & Software for “.
  3. Change the Operating System text box to the one desired (as per your OS edition).
  4. Go to the section of “Software – System Management”.
  5. Download and install the following components. YMMV.
    1. * RECOMMENDED * HPE System Management Homepage for Windows x64 (American, International).
    2. HPE Insight Management Agents for Windows Server x64 Editions.
    3. HPE Insight Management WBEM Providers for Windows Server x64 Editions (American, International).

Configuration:

Once the necessary components mentioned on this post have been installed, you can login into the HPE SMH. You can login either using HPE SMH icon on your Desktop or opening either of the the web pages – https://127.0.0.1:2381 or https://localhost:2381 or https://IP_Address:2381 or https://Hostname:2381

You can see the Data Source on the top right corner of the web page listing either WBEM or SNMP. If you want to toggle between either of them, you need to go to Settings > Data Source.

Note:

Update – Jan 5th, 2016: You might face errors during installation. If you do, then please go to the path of the installation log and find out the issue. I have faced issues due to missing drivers for devices present in Device Manager. Always check Device Manager for Unknown/Other devices and try to install appropriate driver for the same. In my case, it was a driver related to iLO.

References:

  1. http://www.netexpertise.eu/en/systems/windows/snmp-files.html
  2. http://www.serverhead.com/cgi-sys/suspendedpage.cgi
  3. https://www.brentozar.com/archive/2013/08/how-to-use-hp-system-management-homepage/